Masks Policy: Disposable masks are mandatory at the spa. You will be required to change into a medical mask if you bring in a cloth mask. Hand sanitizer is available at the door and hands must be cleaned before and after touching your mask. Please let us know if you have any allergies or medical conditions that we need to be aware of.
Cold & Flu Policy: If you develop cold-like symptoms and/or a cough we must reschedule your appointment and we will waive the cancellation policy.
Cancellation Policy: Your treatment time is reserved just for you and in order for us to provide all our clients with the highest-quality service, Emerald Day spa asks that you provide a minimum of 24 hours notice if you are unable to keep your appointment. Failure to do so will result in a 50% late cancellation charge. Thank you for your understanding.