Cancellation Policy: Your treatment time is reserved just for you, in order for us to provide you and all our clients with the highest-quality service, we ask that you provide a credit card payment at the time of your booking to hold your appointment spot.

·         Clients are required to give 12 hours notice to cancel their appointment during business hours, regardless of confirmation .

·         Cancellations that happen when the spa is closed, same day cancellation, and no shows will be charged 50% of the service price, or if payment is a gift certificate or gift card it will be void.

·         Cancellations that happen when the spa is closed, same day cancellation, and no shows will be charged 50% of the service price.

If you need to cancel your appointment, please call at 1.250.383.2441 or email at info@emeralddayspa.ca the day before, during business hours.

As a courtesy, we will do our best to provide a confirmation call or email, however it is still your personal responsibility, as the client, to honor your schedule appointment time.

  • When booking a spa party of 2 or more a credit card number is required to reserve the appointment day and time.

– The Emerald Day Spa Team

Emerald Day Spa claims no credit for any images posted on this site unless otherwise noted. Images on this site are copyright to its respectful owners. If there is an image appearing on this blog that belongs to you and do not wish for it appear on this site, please E-mail with a link to said image and it will be promptly removed.

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