Cancellation Policy: Your treatment time is reserved just for you, in order for us to provide you and all our clients with the highest-quality service, we ask that you provide a credit card payment at the time of your booking to hold your appointment spot. We require a minimum of 24 hours notice if you are unable to keep your appointment by calling us at 1.250.383.2441 or emailing firstname.lastname@example.org. Failure to do so will result in a 50% late cancellation charge. Thank you for your understanding.
As a courtesy, we will do our best to provide a confirmation call or email, however it is still your ultimate responsibility, as the client, to honor your schedule appointment time.
- When booking a spa party of 2 or more a credit card number is required to reserve the appointment day and time.
– The Emerald Day Spa Team
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