Cancellation Policy

Cancellation Policy: Your treatment time is reserved just for you and in order for us to provide all our clients with the highest-quality service, we asks that you provide a minimum of 24 hours notice if you are unable to keep your appointment by calling us at 1.250.383.2411 or emailing to info@emeralddayspa.ca. Failure to do so will result in a 50% late cancellation charge. Thank you for your understanding.

As a courtesy, we will do our best to provided a confirmation call or email, however it is still your ultimate responsibility, as the client, to hunour your schedule appointment time.

  • When booking a spa party of 2 or more a credit card number is required to reserve  the appointment day and time.

The Emerald Day Spa Team

 

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