Spa Ettiquette

Scents

To respect and accommodate the different needs of our clients, Emerald Day Spa is a synthetic scent-free clinic.  We use only unscented and dye free detergents.  We do have some 100% natural essential oil products, but these natural scents do not have the same negative effect on most people that synthetic scents do.  Please do not wear perfume or cologne on the days when you plan to have a massage.

Silence your Cell Phone

Please refrain from talking on your cell phone while in the spa and please put your ringer on silence mode.  This helps maintain a relaxing and calm environment for all clients.

Quiet Voices Please

We try our best to provide a quiet environment for Massage Therapy and Spa Treatments.  We ask that you speak in a quiet voice when at the front desk or walking through the spa as a courtesy to others having their treatments.

Cancellation Policy

Your treatment time is reserved just for you and in order for us to provide all our clients with the highest-quality service, Emerald Day spa asks that you provide a minimum of 24 hours notice if you are unable to keep your appointment. Failure to do so will result in a 50% late cancellation charge. 

As a courtesy, we will do our best to provided a confirmation call or email, however it is still your ultimate responsibility, as the client, to hunour your schedule appointment time.

  • When booking a spa party of 2 or more a credit card number is required to reserve  the appointment day and time.